Shipping Information
We deliver to every corner of India with care and speed
Delivery Coverage
Metro Cities
Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad
1-2 business daysTier 2 Cities
Jaipur, Lucknow, Kanpur, Nagpur, Indore, Bhopal, Visakhapatnam, Patna
2-3 business daysTier 3 Cities & Towns
All district headquarters and major towns across India
3-5 business daysRemote Areas
Rural areas, hill stations, and northeastern states
5-7 business daysShipping Charges
Free Shipping
- Orders above ₹2,000
- All metro cities
- Standard delivery (2-3 days)
Standard Shipping
- Orders below ₹2,000
- All serviceable areas
- 2-5 business days delivery
Express Shipping
- Same-day & next-day delivery
- Select metro cities only
- Order before 2:00 PM
Premium Packaging
- Gift wrapping included
- Luxury presentation box
- Perfect for special occasions
Shipping Partners
We work with India's most trusted logistics partners to ensure safe and timely delivery:
Special Packaging for Fragrances
Climate Protection
Temperature-controlled packaging to protect fragrances from India's varying climate conditions.
Damage Prevention
Multi-layer bubble wrap and foam inserts ensure your perfumes arrive in perfect condition.
Secure Sealing
Tamper-evident packaging with quality seals to ensure product authenticity and safety.
Eco-Friendly
Recyclable packaging materials as part of our commitment to environmental sustainability.
Returns & Exchange Policy
30-day hassle-free returns for your peace of mind
Eligible for Return
- Unopened and unused products
- Original packaging and seals intact
- Products with manufacturing defects
- Wrong product delivered
- Damaged during shipping
Not Eligible for Return
- Opened or used fragrances
- Products without original packaging
- Items damaged by customer
- Promotional or gift items
- Products returned after 30 days
How to Return
Request Return
Log into your account and raise a return request, or contact our customer service team.
Return Approval
We'll review your request and provide return instructions within 24 hours.
Package & Ship
Pack the item in original packaging and ship using our provided return label.
Refund Processing
Once we receive and inspect the item, refund will be processed within 5-7 business days.
Exchange Policy
Want a different size or fragrance? We offer easy exchanges within 15 days of delivery.
Size Exchange
Exchange for a different size of the same fragrance. Price difference, if any, will be adjusted.
Product Exchange
Exchange for a different fragrance of equal or higher value. Additional payment may be required.
Refund Methods
Original Payment Method
Refunds will be processed to your original payment method within 5-7 business days.
Bank Transfer
For cash on delivery orders, refunds will be processed via NEFT/IMPS to your bank account.
Store Credit
Choose store credit for instant refunds that can be used for future purchases with bonus value.
Need Help?
Our customer service team is here to assist you with any shipping or returns questions.